A group of sea kayakers in colourful kayaks on calm blue water

Reservations

Booking and contract formation

A booking becomes binding when the Company receives a written confirmation from the Traveler (via email or booking form) and payment of a deposit.

The person making the booking confirms that they have the authority to accept these Terms on behalf of all persons included in the booking. The contract is concluded between the Company and the Traveler upon confirmation.

Custom services

Adriatic Kayak Tours Ltd. is a fully licensed travel agency and tour operator, offering assistance with custom arrangements including additional accommodation, transfers, and private tours for an extra fee. Contact us for details.

Booking & payment terms

Prices are listed in Euros (EUR).
A deposit of 20% is required to confirm multi-day tour bookings and must be received within 21 days of the reservation.
Final payment is due 7 days prior to the tour start date (Multi-day tours).
A deposit of 20% is required to confirm day tours reservations.
Payment is accepted by credit card or bank transfer.
All online payments are securely processed through Monri WSPay, in accordance with PCI DSS standards using SSL encryption and TLS 1.2 protocol.
Minor currency conversion differences may occur based on your card provider’s rates.

Cancellation policy

Cancellation fees are calculated as a percentage of the total price of the travel package. The Traveler may cancel* their tour at any time prior to the start date. In such cases, the following cancellation fees** apply:

  • More than 60 days before the tour: full refund (0% cancellation fee)
  • 59 to 30 days before the tour: 50% cancellation fee
  • 29 to 15 days before the tour: 70% cancellation fee
  • 14 to 7 days before the tour: 80% cancellation fee
  • Less than 7 days before the tour / No-show: 100% cancellation fee
  • *The date of cancellation is the date on which the Organizer receives written notice of cancellation.
  • **excluding non-refundable third-party processing and transaction fees (e.g. payment gateway or bank charges)
  • Considering that the contract is concluded at a distance (via the internet) and in accordance with applicable legal provisions, the Traveler has the right to withdraw from the package travel contract within 14 days of its conclusion, without providing any reason.

The Traveler may transfer their booking to another person up to 7 days before the tour, provided the replacement meets all participation requirements. Administrative fees apply.

The traveler has the right to terminate the package travel contract before the start of the package without paying any termination fee in the event of unavoidable and extraordinary circumstances occurring at the destination or in its immediate vicinity, which significantly affect the performance of the package or which significantly affect the transport of passengers to the destination.

We recommend purchasing cancellation insurance.

GET IN TOUCH

Kayak tour inquiry

Please fill out the short form below to contact us regarding our tours. We'll be happy to answer any questions or comments you may have, and help you plan your perfect adventure!

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Europe/Croatia:
+385 99 860 6068
North America:
+1 781 910 0662
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Kayakers on deep blue water beside a wooded limestone island

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